Click & Collect at MV Autos

01787 275266 07882 728081

Customers can now benefit from our Click and Collect option. Use our Buy Online facility to part-exchange, apply for finance and reserve your next car, all completely online.

Or, if you would prefer, we can guide you through the process over the phone. You can then collect your new vehicle quickly and safely from us.

What should I expect when I collect my vehicle?

We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical. As a result we have changed our usual vehicle handover process to ensure the safety of our customers and colleagues and respect government guidelines.

When it's time to collect your new vehicle, a member of the team will contact you to complete all of the relevant paperwork. In order to maintain social distancing, only one customer will be allowed in the handover area at any one time. For that reason, we also ask that where possible you collect your car by yourself.

In accordance with Government guidance all customers are required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.

Throughout your time at the dealership, our colleagues will wear a face covering whenever they are interacting with you, even when talking to you from behind one of our protective screens. If you do not have a face covering with you, a disposable face mask will be provided. If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.

If you have a part-exchange, a member of the team will re-appraise your car after directing you to the dedicated handover area. When you enter the handover area, please apply disinfectant gel at the hand sanitising station, follow any instructional signs and maintain the recommended two metre distance between yourself and the Handover Specialist.

Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.

The Handover Specialist will ensure social distancing measures are maintained throughout the entire collection process.

Your sanitised keys will be given to you in a sealed envelope and you'll be free to drive away in your new car!

Click & Collect Form

Customer Reviews

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Thanks mate, pleasure dealing with you! She's a beaut for sure!

J Bingham

Thank you so much. I Loooooove the car!!!!!

N Chapman

Fantastic service. The whole experience was quick, simple and straightforward and I'm very pleased with the Ford Focus. Keep up the good work.... Read More

Paul S

Very Happy With Our New Kuga. We just went along to look at this vehicle, no intention of buying, however as soon as we got there was made to feel rea... Read More

Natasha T

Communication was great throughout the whole buying process. I would highly recommend to anyone who is looking for a reliable place to buy a car. MV a... Read More

Jordan A

MV Autos went above and beyond, and had a lot of patience with us. Very pleasent guy. Would definitely recommend... Read More

Sarah

Make the right choice, choose M V Autos. Great experience, really well presented and professional!... Read More

VERITY M

I was impressed with their setup and attention to detail, they were friendly and helpful, hope I'm still thinking this in a few months time!!!... Read More

Brian S

I found the whole experience of buying a car very pleasant, I felt like I wasn't going to be ripped off. Very happy to deal with mv again.... Read More

Mattew B

The owner, was perfectly fair and treated my wife and myself with the utmost courtesy. I was also impressed by his country clothing, having had to dea... Read More

Donato C

Really helpful & pleasant sales process. Nice guy to deal with. No pressure sale. Everything done to the car as agreed and delivered to the date agree... Read More

Steve P

First rate, excellent! Highly recommended for anyone in the Chelmsford area looking for a new car.... Read More

PAUL L

Very good friendly staff, thanks MV autos for all the work you did for us. PS love the car... Read More

DAN O

The guys at MV autos were extremely friendly and helpful as we were looking for a car for my wife and she was nurvous about getting a bigger car. Rela... Read More

Andrew P

I brought a VW Touareg 07 with total confidence, they went above and beyond to deliver a perfect car. The after sales was what impressed me the most.... Read More